Refund Policy
Last updated: [তারিখ লিখুন, যেমন: October 2026]
Thank you for shopping at Goods Deal. We appreciate your trust in us.
We primarily sell Digital Products (such as e-books, templates, software, courses, and digital guides). Because digital products are immediately accessible and downloadable, please read our refund policy carefully before making a purchase.
1. General Policy
All sales of digital products are considered final. We do not offer refunds or exchanges once the product has been successfully delivered and downloaded.
2. Exceptions (When we DO offer a refund)
We want to ensure your complete satisfaction. We will issue a full refund only under the following circumstances:
Non-Delivery: You paid for the product but did not receive the download link or access, and our support team was unable to resolve the issue.
File Corruption: The digital file is corrupted, damaged, or contains errors, and we cannot provide a working replacement file.
Duplicate Purchase: You accidentally purchased the exact same digital product twice within a short period.
3. When we DO NOT offer a refund
You simply changed your mind after purchasing the digital product.
You bought the product by mistake and downloaded it.
You lack the technical knowledge or required software to use the product (please read the product description carefully before buying).
The product did not meet your personal expectations (please read the description and preview thoroughly).
4. How to Request a Refund
To request a refund for an eligible reason, please contact us within 7 days of your purchase date. You can reach us via:
Email: 16aanabd2020@gmail.com
WhatsApp: +8801627400750
Contact Page: [আপনার Contact Us পেজের লিংক দিন]
Please include your Order ID (or receipt number), the email address you used to purchase, and a detailed explanation of the issue.
5. Processing Time
If your refund is approved, it will be processed immediately. Please note that it may take 5-10 business days for the refunded amount to reflect in your bank account, credit card, or payment provider (such as Lemon Squeezy). We will notify you via email once the refund has been issued.
6. Physical Products (Dropshipping)
If you purchased a physical product through our affiliate or dropshipping links (e.g., from Amazon, CJ Dropshipping, etc.), the refund and return policy of the respective platform (e.g., Amazon's 30-day return policy) will apply. Please contact the respective seller or platform for physical product returns.